Great Feedback & Even Better Communication Ahead! 🌟

Highlights from the Latest PT2 HOA Board Meeting

One of the most encouraging moments from our latest PT2 HOA Board meeting came from a thoughtful and productive discussion around communication—specifically, how we can continue improving communication between the Board, Vesta, and our residents. Open conversations like these are exactly what help a community grow stronger, and we truly appreciate everyone who shared their perspective.

What We Heard

Residents shared that maintenance issues are reported and they don’t receive any follow-up updates. If a repair is delayed, homeowners may not know whether the issue is actively being addressed or simply overlooked. That uncertainty can understandably be frustrating.

What’s Already Working

Our monthly newsletter has already helped improve transparency and awareness around community matters. This is a great sign that consistent, proactive communication makes a real difference—and we’re committed to building on that success.

What We’re Doing Next

The Board and Vesta acknowledged that delays can occur for many reasons, including vendor availability, supply issues, weather, or the need for additional approvals. While delays aren’t always avoidable, lack of communication about those delays is something we can fix.

Moving forward, the Board will work more closely with Vesta to:

• Identify when delays occur

• Understand the reason for the delay

• Ensure that information is shared with the Board

• Communicate timely updates back to the homeowner

Our goal is simple: no homeowner should be left wondering if their concern is being addressed.

Additional Communication Improvements Under Consideration

In addition to improved follow-up on reported issues, the Board and Vesta are actively exploring several other ways to strengthen communication across the community, including:

1. Clear response-time expectations for homeowner inquiries

2. A confirmation message when a request is submitted

3. Status updates when an issue occurs

4. More frequent community-wide email updates when needed

5. Regular communication follow-ups between the Board and Vesta

Thank You for Being Engaged

Constructive feedback like this helps us become a more responsive, transparent, and connected community. The Board truly values resident input and appreciates everyone who took the time to speak up.

We’re excited about the improvements ahead and look forward to continuing to work together to make PT2 an even better place to call home.

As always, thank you for your involvement, your patience, and your commitment to our community!

Your Board of Directors